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Our Commitment to Protecting Your Privacy
At GATEWAY FIRST BANK, your privacy is important to us. We understand how important your privacy is to you, and we believe protecting your personal information is a fundamental part of doing business.
How does Gateway First Bank protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. In addition to physical and electronic security measures, each of our team members receive ongoing training on best practices relative to information security and privacy protection.
How does Gateway First Bank collect my personal information?
We collect your personal information, for example, when you:
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only:
State laws and individual companies may give you additional rights to limit sharing.
What happens when I limit sharing for an account I hold jointly with someone else?
Your choices will apply to everyone on your account.
WHAT DOES GATEWAY FIRST BANK DO WITH YOUR PERSONAL INFORMATION?
Gateway, like all financial companies, chooses how we share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Gateway First Bank chooses to share; and whether you can limit this sharing.
Reasons we may share your personal information
Does Gateway First Bank share?
Can you limit this sharing
For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
For our marketing purposes – to offer our products and services to you
For joint marketing with other financial companies
We don’t share
For our affiliates’ everyday business purposes – information about your transactions and experiences
For our affiliates’ everyday business purposes – information about your creditworthiness
For our affiliates to market to you
For nonaffiliates to market to you
To limit our sharing* or for additional information...
1. Call 877.406.8109 to speak to a representative or "request opt-out" of information sharing you wish to limit
2. Refer to our Privacy Notice for more information
3. Set your privacy preference by mailing or emailing a complete Opt-Out Form
*ND customers are automatically treated as if they have limited sharing as allowed. To opt in to sharing information, contact us by phone as shown below or send us a complete Opt-In Form
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Fraud and Cybersecurity
Telephone Banking: 888.596.4245
Customer Service – Mortgage: 877.764.9319
(7:30 AM - 5:30 PM CST/CDT, Mon - Fri)
Customer Service – Banking: 800.329.3371
(8:00 AM - 4:00 PM CST/CDT, Mon - Fri)
Lost/Stolen Debit or ATM Cards: 800.500.1044
Customer Support: DigitalSupport@GatewayFirst.com
Due to unusually high call volume, there may be a significant hold time. Thank you for your patience.
Member FDIC. Equal Housing Lender NMLS 7233
Your privacy is very important to us. We would like to advise you that Internet email is not secure. Please do not submit any information that you consider confidential. We recommend you do not include your social security or account number or other specific identifying information.
You are leaving Gateway First Bank's website and linking to a third party site. Please be advised that you will then link to a website hosted by another party, where you will no longer be subject to, or under the protection of, the privacy and security policies of Gateway First Bank. We recommend that you review and evaluate the privacy and security policies of the site that you are entering. Gateway First Bank assumes no liability for the content, information, security, policies or transactions provided by these other sites.