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How Gateway Equips Older Adults to Spot and Stop Fraud

10.2.2025 - Fraud Education

Older Couple

As people age, financial literacy becomes increasingly important. Older adults often face unique challenges - managing retirement income, navigating healthcare costs, and protecting themselves from scams. Fortunately, resources like the FDIC’s Money Smart for Older Adults program, the Consumer Financial Protection Bureau (CFPB), AARP, and trusted financial institutions like Gateway offer valuable tools to help seniors stay informed and secure.

Why Financial Literacy Matters for Seniors

Older adults are frequently targeted by scammers due to factors like cognitive decline, social isolation, and reliance on fixed incomes. According to the CFPB, financial exploitation is one of the most common forms of elder abuse, and it can have devastating consequences.

Common scams include:

  • Impersonation of government agencies or family members.
  • Fraudulent charities and investment schemes.
  • Medicare and health insurance scams.
  • Home repair fraud, especially after natural disasters.

Financial literacy helps seniors recognize red flags and make informed decisions.

FDIC’s Money Smart for Older Adults Program

The Money Smart for Older Adults program, developed by the FDIC and CFPB, is a free educational resource designed to help older adults and their caregivers prevent financial exploitation.

Program highlights:

  • Ten modules covering topics like identity theft, scams, and planning for unexpected events.
  • Instructor guides and PowerPoint presentations for community workshops.
  • Free downloadable materials for individuals and organizations.

This program is ideal for senior centers, libraries, and caregiver training sessions. It encourages proactive financial planning and informed decision-making.

Supporting Financial Wellness for Seniors

Gateway is committed to helping older adults achieve financial confidence through personalized banking solutions and community-focused services.

Personalized Financial Services

Gateway offers a range of products tailored to individual needs, including:

  • Checking and savings accounts.
  • Certificates of Deposit (CDs) for secure savings.
  • Mortgage and refinancing options for those looking to downsize or access home equity.

Local bankers provide one-on-one consultations to help older adults create customized financial plans.

Personal Banker, Don Bradley had this to say about how Gateway helps seniors to avoid scams. “Scams are constantly evolving, especially with the rise of AI, which makes them harder to detect—but so is awareness. I work closely with seniors to help them recognize suspicious activity and to feel confident in their financial decisions.”

Secure Digital Tools

Gateway’s Bill Pay service allows seniors to manage their finances online safely and efficiently. Through the Gateway Mobile Banking App or online platform, users can:

  • Schedule one-time or recurring payments.
  • Avoid check fraud by making secure electronic payments.
  • Track and manage bills from one convenient dashboard.

These tools help older adults maintain independence while minimizing risk.

Community Commitment

Gateway is deeply invested in building stronger communities. Through volunteer efforts and charitable contributions—such as their support for Folds of Honor—Gateway demonstrates a commitment to social responsibility and family well-being.

Additional Resources: CFPB and AARP

The Consumer Financial Protection Bureau (CFPB) offers a wealth of resources to help older adults and caregivers:

  • Guides for managing money as cognitive abilities change.
  • Tips for choosing trusted contacts and avoiding scams.
  • Tools for financial institutions to detect and report elder abuse.

AARP also provides practical financial advice for seniors. Their guide Take Charge of Your Money at 70+ includes:

  • Strategies for reducing debt and managing retirement income.
  • Tips for downsizing and rebalancing investments.
  • Advice on estate planning and creating income streams.

These resources empower older adults to take control of their financial future.

Building Financial Resilience Together

Financial literacy is a shared responsibility. Families, caregivers, financial institutions, and community organizations all play a role in protecting older adults. Hosting workshops, sharing educational materials, and encouraging open conversations about money can make a meaningful impact.

Ways to get involved:

  • Attend or host a Money Smart for Older Adults seminar.
  • Visit a Gateway Banking Center for personalized financial guidance.
  • Use Gateway’s digital tools to simplify and secure financial management.
  • Share CFPB and AARP resources with loved ones and community members.

Final Thoughts

Empowering older adults with financial knowledge is key to preserving their independence and well-being. With support from programs like Money Smart for Older Adults, resources from the CFPB and AARP, and trusted institutions like Gateway, seniors can confidently navigate their financial journey and protect themselves from exploitation.

References:

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